I had a chargeback from my us bank a few weeks ago and I am waiting since late December for binance or prime trust to take the money from my account. All trading is disabled and the correct funds have been sitting in my account for weeks. I have opened several tickets and I am not receiving any response. I literally want Binance to take the money, but they are not doing so. Still indicates chargeback in process. No bank takes 3 weeks to collect funds. Please help!