Account frozen due to terms of use violation (UK)

Hey guys sorry for the long post but yesterday I received a few emails (see below) after which I couldn't access my account, when attempting to login with email and password I get an error saying "incorrect username or password", when attempting to reset my password I get an error saying "please check that the mail verification code has been sent" and I don't receive anything in my email nor to my mobile number.

The first email says "Advanced Verification Unsuccessful" second one says "Personal Verification Unsuccessful" both stating the following reason - "We're sorry to inform you that your Personal Verification has been declined for the following reason(s): " User required "" both these emails were sent around 10am. Then finally received 2 emails from our good friend Tannya(!)

"Tannya (Binance)

Jul 21, 2021, 17:08 GMT+8

Dear User,

Binance has cause to believe you are in violation of our Terms of Use. Per the Terms of Use and by accessing Binance Services, you agreed that "Binance has the right to investigate any violation of these Terms, unilaterally determine whether you have violated these Terms, and take actions under relevant regulations without your consent or prior notice."

The Terms of Use provided notice that such actions may include "blocking and closing order requests" and "freezing your account." Pursuant to these provisions, Binance has frozen your account [User Account ID xxxxxxxx].

Sincerely, Binance Team"

The next one reads

"Tannya (Binance)

Jul 21, 2021, 17:33 GMT+8

Dear client,

Thank you for your loyalty.

This is to inform you that due to the violation of our Terms of Use, we have taken a tough decision to terminate the service.

You may fully withdraw your funds, and we ask that you do it within the next 3 days. Afterward, your Binance account will be permanently deactivated.

If you have any issues with the withdrawal function, please notify the Binance Customer Support team on binance.com/en/chat as soon as possible.

We apologize for the inconvenience caused.

Your understanding is highly appreciated.

Sincerely, Binance Team"

All the while I was enjoying my morning sleep in, so no, I wasn't on my account engaging in nefarious activities!

Please if anyone has experienced a similar issue and has had their account frozen/locked/blocked/deleted or whatever is going on then please let me know and let's raise this issue incase others are in a similar situation. What can I do?