Account terminated without any warning

I reside within the EEA and I am a citizen of an EEA country. On September 19 I have acquired an e-mail that

In accordance with our Terms of Use, we regret to inform you that your access to our providers has been discontinued following a current analysis of your account.

I've contacted the help, and they did not present any info in any respect, and - in fact - the attraction was rejected and the choice is "ultimate".

I want to level out that I didn't login to my account for around half a yr, and I don't recall making any deposits to that account in any respect - I just opened it two yr ago and checked now and again if they offer merchandise engaging sufficient to make a deposit.

Help explicitly refused even to reply the query if my account was transferred from their LLC registered in the EEA to another entity. Additionally they refused to offer the contractual clause that I've allegedly damaged (those have nothing to do with inner danger analysis elements they could be forbidden from revealing by regulation).

Underneath MiCA, regardless if they've the license or not, they're obliged to offer reasons for the closure of shopper accounts (and people reasons must be "legitimate"), additionally they want to inform the purchasers clearly about the potential for a proper attraction (I imply an actual attraction - not asking for help to "re-evaluate") to the regulator. In fact, nothing like that happened.

Be warned.