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Anyone get the following FTX email relating to claiming lost funds?

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by COINS NEWS 23 Views

Is this legit? Should do it? Email sent compromised of:

Dear Customer:

We would like to remind you that the FTX Customer Claims Bar Date is September 29, 2023, 4 PM United States Eastern Time (“Bar Date”). The Bar Date is the deadline to file proofs of claim, against the FTX Debtors, on account of Customer Claims. We recommend all customers with a customer claim to begin the claim process by logging in to the Customer Claims Portal at If you have already filed a proof of claim and do not have any changes, then there is no need to file another claim.

Please note that the FTX Debtors have also requested KYC information as part of the customer claim process. As such, we urge you to begin the Know Your Customer (“KYC”) process. Please note that it is NOT mandatory for you to have a verified KYC status in order to submit a claim. If you wish to submit a customer claim, you may do so during your KYC process prior to the Bar Date. Additionally, you do not need to have your KYC process completed and verified by the Bar Date. The KYC review and verification process will continue after the Bar Date.

Note that if your account was previously frozen as a result of the cybersecurity incident, please refer to the separate communication sent on September 17, 2023.

Please visit the FTX support website at to learn more about the customer claim process and the KYC process. You may also contact our customer support team via email ([email protected]) if you have trouble logging in to the customer claims portal.


FTX FTX Noticing

Kroll Restructuring Administration LLC, 55 East 52nd Street, 17th Floor, New York, NY 10055

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