Binance card charged twice for Amazon pre-order

I ordered something from Amazon.it that was not on stock when putting the order utilizing my Binance card. I acquired charged the same day for it however Amazon only shipped it about two weeks after, however they charged me again before delivery it. I talked to Amazon about it they usually stated the primary transaction is an authorisation and the cash ought to be launched after every week or two. The problem is it's been a month and I nonetheless haven't gotten a refund/launch for that first transaction. I contacted Binance help they usually informed me they'll look into it. What are my probabilities of ever getting my a refund?