Binance does not want to answer me and am living in my car because of them .

Hello everyone , I was traveling on Friday and I had a little bit of money in my binance account that I received from a friend .

The reception was good and when I wanted to put the money in my binance card it doesn’t work . so I contacted them and since Friday I’m blocked in a city that I don’t know just because I can’t put some diesel on my car and buy food to eat really suffering because of binance .

And till today i just recieve this text all the time ( Our representatives have received the information relating to your file and are in the process of processing it. We will contact you via this chat as soon as there are updates on your file. In the meantime, you can leave the chat. Thank you for your patience ) . I want to send my money back to my friend and close my account but they dont want to answer. Can someone please help me , i want to cry guys.
And never reccomande you to open a binance account . There is kraken and lot of others . Binance is starting to scam people .