Binance futures 10/10/2025

Howdy, I have the next situation with binance, through the day of October 10 I had a liquidation in my account because of the lack of ability to close positions, for about 10 minutes before the flash down, during this time it was not potential to shut positions and/or make inner transfers, this brought about a liquidation in my account of roughly 17,600 USDT.

I contacted help to debate this difficulty and hooked up pictures of the errors. In response, Binance despatched me a alternative proposal for $2,400 USD, together with a collection of authorized circumstances if I accepted its terms.

Briefly, reject his supply.

The rationale: I don't understand why I ought to assume losses resulting from binance errors, I haven't acquired any extra responses from binance, what am I alleged to do in these instances? Does anybody have an analogous experience?

In case you're wondering, my leverage was 0.30%