Binance is not giving me back my fucking money.

I live in the US. Binance US is extraoridarily limited in the range of total cryptos offered compared to Binance Binance. No problem, I hop my vpn and set up an account. They let me put the fucking btc in the account, i make a couple spot trades and try to pull it out. Now all of a sudden they need an ID. Mind you, I have the basic tier 1 level verification, and I don't want to withdraw any more than the limit, but all of a sudden these fucking rat fucks need to see an ID to give me back the money I put in a day earlier, citing 'security'. I explain that I know the password, the email and the authenticator code, i think I'm pretty fucking secure. They explain they need still need an id. I explain that that's not how crypto works. I tell them to refund the initial deposit, they say they'll look into it. that was a week ago. I'm starting to get the feeling that they are not looking into it. Does anyone know how I can get my crypto back?