Hi.
I have done investments in shittokens in the past year or so, and i usually just deposit it into bitfinex, and use some of it whenever i want.
I've never withdrawn any FIAT or USDT from my account and they never required KYC for crypto withdrawals/deposits and i never had problems with them before.
However recently, when the FTX stuff started to happen they now required FULL KYC where i had to provide 2 different ID's (Passport + ID card + Proof of address) through their website.
So that's what i did, i added all the required KYC documents they requested, and even organized everything for them neatly.
but they just keep asking me weird questions like proof of funds , and they want to see screenshots of me having access to EVERY ACCOUNT THAT DEPOSITED to my account, and weird stuff like this (Which i also sent).
I've complied with all their emails, but i seriously cannot tolerate this any more.
They just keep asking more and more random questions, and it just seems like they are just trying to waste my time for some reason with these questions.
In all honesty, i'm getting quite frustrated, especially with what happened with FTX.
I know i should have left my crypto on offline wallets, but i just thought they would be safe.
Will i get my crypto back??Is there anything i can do to speed this process up? Their support takes like 3-4 days to reply just 1 of the emails... -.-
P.s : If a bitfinex support people sees this, my ticket id is: #850421, please resolve this asap.
It's soon Christmas, the market is doing like crap, and your withholding peoples funds like this.Not nice.
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