Case CC8993234: Specialist admitted "Outdated UI Display" caused $1,900 Liquidation – Need Senior Review

I’ve reached a brand new degree of frustration with Binance Help.

The Incident: I acquired liquidated because the App’s UI did not sync. I couldn't close my position or set a Cease Loss because the info on my display was frozen/delayed.

The "Admission": Within the help chat (Case #CC8993234), the agent Denis literally admitted that the App confirmed 'outdated info' because of a cache situation.

The Gaslighting: As an alternative of acknowledging that a Platform Display Failure is their duty, they turned it round on me. They triggered their "Accountable Trading Program" and informed me I am "not fit for buying and selling" and will probably be suspended from futures in 24 hours "for my very own well-being."

Principally:

1. Their app lags/glitches (Admitted by them).
2. I lose cash due to their outdated information.
3. I complain.
4. They ban me and call it "protection."

I have formally requested a Supervisor evaluation and a Remaining Transcript for a public audit. Has anyone else been "fired" as a buyer simply because you caught them in a technical lie?