Crypto.Com are Scammers

Hey, My identify is Ekaterina and i am 22 years previous. I've been using Crypto.Com app since December 2020 and now am here with a warning for every single consumer on the platform.

Since reddit is just not the right place to submit mix pictures and text, i will first inform you the story with out attaching pictures, but i have ready them and am more then ready ro unleash them, as i'm being cheated by the workforce behind this shady app.

All started about 10 days in the past when i came upon my account is frozen and all of the funds inside it, have been unavailable as properly. I cannot transfer them, nor spend them.

I instantly panicked and wrote help middle. Turns out the funds have been frozen, as a result of i wanted to offer further paperwork. The help guys started asking questions on what i do and how i obtained the crypto belongings in my account (10Okay Euro)

I defined to them that i'm web site developer and work with shoppers outdoors of my nation ( i come from small European nation with low standart and may't make sufficient cash here, working my career to boost my baby).

I'm web site designer in addition to coding skilled. My job is properly paid outdoors of my nation and my primary motives to open crypto wallet is to make use of it as a cost system. I not often danger setting aside some cash to keep them in bitcoin or solana. As i stated, i'm elevating my baby and wish all the cash i can get and infrequently have left crypto belongings in my stability on the app. In response to crypto.com phrases and circumstances this is not forbidden.

After i answered all their questions, they nonetheless refused to unlock the account. Seems i should have a company, a bank account and other firm documents, which i ought to provide them. I have despatched them all my personal knowledge , however its not enough. Now they want me to have a bank account and proudly owning international company.

Lesson 1 - to use crypto.com you have to be proprietor of an organization - in any other case they only steal your funds. After briefly explaining to them, that i dont personal a company , the help of the crypto.com requested me to ship them bank statements.

Lesson 2 - to use crypto.com you need to own a bank account which you employ actively. Crypto exists , so that folks have various to banks, but in line with Crypto.com house owners - everybody should own checking account or their funds might be stolen. Not once in terms and agreements of crypto.com is talked about , that each consumer of the app ought to be enterprise owner and actively utilizing bank account.

The identical day (October 25) i went to the bank and offered them with my financial institution statements. I'm a mom and obtain maternal depart funds there. I In my country the banks don't give full statements for years again, however they offered some, which cover a time period of 1 yr. I have sent them this document they usually responded , that the paperwork can be reviewed underneath 48 hours.

6 days i used to be writing them periodically, with no luck. Never received an update for my state of affairs, whereas i desperately need my money, as that is my major solution to feed my family. This may increasingly sound overly dramatic, but that is why i'm right here. 10okay euro is a large quantity for me and that i delend on these funds. Individuals with hundreds of thousands in different exchanges have 0 problems and that i with merely 10okay euro haven't any strategy to unlock them , regardless that i offered all of the answers and paperwork they requested.

Throughout these 6 days of wait, i stored rereading the terms and circumstances of the shady crypto.con app, which was holding my cash. I didn't discovered single policy i've ever broken. Nor i've reached even remotely intently the monthly out there limits to deposit or withdraw.

The crypto.com claim in their own phrases and service funds might be frozen when somebody is concerned in terrorism, selling weapons, cash laundering or drug trafficking. I am 22 years previous woman, on motherly depart who creates web sites and am sitting in my room crying and questioning what the F i did fallacious to have my funds STOLEN and my account utterly blocked. Perhaps i look as a dangerous felony to them, who helps the organised crime with my 10okay euro ?

These were not my cash on the aspect, this is my solely revenue , which i've, since my motherly depart is 300 euro and it ended final month.

On the seventh day i finally acquired answer from crypto.com, that e mail was despatched. Sadly my mail box was empty. I asked them to resend the e-mail, and the type help staff informed me i should wait another 24 hours for them to resend the email. My money are in the palms of people who need 24 hours to resend an e mail.

From what i understood, the e-mail consists of polite rationalization, why i need to go F myself and won't obtain my own money which have been acquired because of my exhausting work . I paid the 7-8 % taxes and costs to move them to card and start withdrawing them. Since these 8% usually are not enough for them, they're taking them all, identical to that.

Since help individuals change every 24-48 hours, one of many women few days in the past, have despatched me the e-mail correspondence immediately in the app . The primary and solely e mail i acquired from them, relating to my concern. At this time, nevertheless, some Killian man refuses to let me know the contents of the brand new e mail, which was not delivered to me .He proposes that i ought to wait 24 hours to receive second e mail. If i don't obtain it once more, i need to wait one other 24 hours for third e-mail. Professional service !

Are there different individuals, who have been scammed by crypto.com like this ?