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Customer Service after Lockout Due To Unsupported Country

Binance

Cryptocoins Exchanges / Binance 285 Views

Does anyone know if it's possible to contact Binance.com customer service after the unsupported country lockout? Their online service indicates they won't even interact with you if you are a US citizen, much less let you log back in. I was in the process of transferring my coins ahead of their announcement they would cease all US services, but they were blocking my Cardano withdrawal citing suspended trading. This suspension was not lifted prior to their 48 hour window to withdraw everything. There is a non-trivial amount of money now locked up in the account which I was never given an opportunity to access. I can't even get through to Binance.us cs because I'm in Texas and they don't serve the state.

I know this is a longshot and it seems their customer service was spotty even before the termination of service to the US. Any help or insight would be appreciated.

submitted by /u/laueternal
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