 | Quick story: I am currently helping my friend set up his Coinbase account after convincing him to switch over from Crypto.com. However, we quickly realised that even though we are in the same exact region and we are both identity verified, our trading schedules are somehow different. We are both in the "Advanced 1" tier for reference. Specifically, his fees are 0.6% maker and 1.0% taker, and his next trading tier "Advanced 2" is activated upon $1K trading volume. Meanwhile, my fees are much lower at 0.4% maker and 0.6% taker, and my next trading tier is activated upon $10K trading volume instead. This seems to correspond with the "Advanced 3" tier of my friend. This information also contradicts the official Coinbase website, which states fees of maker <=0.4% and taker <= 0.6%. However, they have added a footnote that says some users may see different fees, which might explain this. The Coinbase Advanced fee page also doesn't have a unified table posted for all users, instead asking users to view their fee schedule in their apps, which also seems shady. As expected, he was quite annoyed that different fees are being charged in such an intransparent way, and had to spend over an hour with a CS agent who refused to answer if such different fee schedules exist. This is quite a bad experience for new users, particularly since I see Coinbase as one of the more trustworthy exchanges. My guess is that Coinbase is experimenting with raising the fees for newer users, and will slowly rollout this new schedule for everyone (yay more fees). Anyone else faced this problem? What are all your fees like right now? tldr: Coinbase seems to be using a new higher fee schedule for new users, and not willing to be transparent about rolling this out [link] [comments] |
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