Don’t use it.

I’ve been waiting for over 2 months to be verified. I’ve submitted my W-2, bank statement, and credit card statement. They continue to hold all my crypto assets hostage. During this time my father passed and I had to close other investment positions to pay for the funeral. All because this company thinks it’s acceptable to use a 3rd party support platform and make it incredibly difficult to connect with anyone. Well done binance.