File an appeal button not clickable

Hi everyone,

I was trying to buy USDT via P2P but the seller is not responsive and so my usdt is not yet released even after paying. I was trying to make an appeal but the File an appeal button cannot be clicked. I already provided the appeal reason, description, and contact number but theres still no luck. Can you please let me know if i’m missing any steps here?

Appreciate your help! I’m afraid i have to watch my phone all day to keep the transaction open.