???? Freewallet is a scam! ???? They are holding my coins and $30k USD, and my wallet is suspended.

I have been experiencing significant challenges for the past two months after access to my Freewallet crypto wallet was suspended. Despite repeatedly fulfilling requirements for documentation and proof of transactions and identity, I still face delays and new demands from Freewallet's support team.

I've expressed frustration over what I consider to be unnecessary and excessive demands from Freewallet, leading me to suspect that they are using tactics to delay or deny releasing my funds. Despite providing extensive documentation, the support team has continuously asked for more information and confirmations. The requirements include:

• ???? Bank statements showing payments to their partners like Simplex/Moonpay.
• ???? Images of my passport and a video recording showing how I access my email.
• ????️ A screenshot showing the transactions to Freewallet on the crypto platform I used.
• ???? A photo of me holding a sign that says "Freewallet", along with my driver's license.
• ???? A recent bank statement or utility bill displaying my name and residential address.
• ???? Additional identity verification through a video of me holding my ID.
• ???? They also requested a photo of my driver's license separately and another picture of me holding a piece of paper with "Freewallet" written on it, while also holding my mobile showing my Freewallet account.

This ongoing process has been unfolding over the last two months and has caused considerable stress. The last interaction I had was a Skype call where I had both camera and voice on, while they only communicated via messages. They told me that everything was okay and that I just needed to wait. It has now been one week with no response from them.

I demand a swift resolution to regain access to my account. Tagging /u/freewallet_org for immediate assistance.

Posted in r/Bitcoin for visibility.