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Gate.io No Longer Allowing USA and Canadian Users

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by COINS NEWS 219 Views

So crazy early this morning I got the following email. I verified it is real. If you are in the USA or Canada I'd remove your assets asap. Sucks because they were my go to for buying metis and transferring on the andromeda network. Here is the email:

Dear Customer

Following a recent review of your account(s), we identified a conflict with our Terms of Service and regret to inform you that we can no longer provide you with any of the Services on Gate.io. Please refer to Section II Eligibility 2.1 of the Terms of Service(https://www.gate.io/docs/agreement.pdf) for further information about the restricted regions.

Customers that are from the restricted regions should: I. Withdraw all the existing asset on your account; II. Close any existing pending spot and leverage order; III. Close any existing derivative position (perpetual swap, futures, option, etc); IV. Close any other services on the platform (e.g., Earn/DeFi); V. Your deposit function may not be available during this period.

Please be aware of that after 30th April, 2022, we will permanently close your account. You will need to withdraw your digital assets before 10th April, 2022.

Please don’t worry if you are not a customer from the restricted regions, we are more than happy to provide continuous service for you, please send your valid ID and residency document(s) (E.g. utility bill or bank statement issued within the past 3 months in English) to [email protected] if you did not do KYC. We will help you reactivate the account access after our KYC team’s verification. Please then proceed to pass KYC 2 verification via this link: (https://www.gate.io/myaccount/security). Thank you for your cooperation and understanding

Our Customer Support Team is available to answer any questions you may have. Simply reply to this email and we will get back to you as soon as possible.

Sincerely, Gate.io Team

submitted by /u/resipsaloc
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