HitBTC official answer for a 20$ inactivity fee each month.

I told them I never got informed or an email where i was agreeing the new terms of condition's and I don't had the possibility to remove my coins from HitBTC and it is against law change the terms of condition's without informing customers.

They take 20$ from a random cryptocurrency from your account. So they just stole each month coins that were down in this bearmarket. Example: my Litecoin is completely gone there.

So they answered this:

Dear Trader,

I will be glad to address this query.

Please note that per our Terms of Service, paragraph 11.3 "we will provide you with notice of such changes, such as by sending an e-mail, providing notice on the homepage of the Site and/or by posting the amended Terms via the applicable HitBTC websites and mobile applications and updating the "Last Updated" date at the top of these Terms."

In this case a notice on the homepage as well as the update on the website was provided.

The amended Terms become effective for preexisting users upon the earlier of either: a. the date User click or press a button to accept such changes or; b. the date User continues use of our Services after HitBTC provides notice of such changes or publishes new version of the Terms on the Website.

As you continued using our Services by storing funds and never contacted us to terminate your account, the fee was deducted.

Unfortunately, this fee cannot be reimbursed.

I'm sorry to bring such unfortunate news.

So Iam not the only one who lost coins trough this there are also hardcore Hodler that didn't logged in for months. I know NYKNYK. I just post this to inform other people. I file a report at police and let's see what's happening. If enough people do this the possibility Higher that something is done.