How to merge 2 existing accounts?

Hiya guys,

I created two account accidentally and need to know if it’s attainable to merge them collectively.

My foremost account is related with my ID-Card, however I don’t have anything deposited there.

All of my cash are on my second account, however I can’t switch them to my major account or promote them, as a result of I've to undergo the account verification course of first. My drawback is that the verification course of is all the time failing as a result of my ID is already related to my important account.

Does anyone know methods to clear up this problem? I couldn’t discover a help mail tackle, perhaps someone right here may also help me out.

I don’t what to do and I’m grateful for each advice!

Thanks so much for any help