i sent BEP 2 bnb from binance to bitmart

so i sent about 200euros worth of bep2 bnb from binance to bitmart and i didnt get my token i entered the memo right and i also triple checked the address and i havent recieved my bnb why is this so confusing and annoying. binance is saying that transaction is completed but nothing is coming up for bitmart. to double check and see if it work i transfered another 50uros woth of bnb but this time i used bep 20 and that showed instantly like what is up with this. can anyone clarify with me also the txid for the original wont come up or show onn bscscan did i loose my bnb or will i get it