Issues with second verification (Binance.com)

TLDR;
While trying to do second verification I confronted 2 errors by Onfido Software program:

• When the software program is scanning my passport it says my face just isn't detected.

• Once I proceed to the video verification it does not let me document the video and then it says my verification failed.

I already tried rebooting my telephone, I have the newest version of binance app, google play providers, tried uninstalling and re installing binance app, cleansing cache, all knowledge.
I attempted it in three totally different units. A Redmi Notice 10 5g (My own telephone), a redmi 6 and a Samsung Galaxy A50.
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I´ve been a Verified Plus Binance consumer for greater than a yr. Lately they despatched me a notification that I needed to verify my id again earlier than december 14th (I feel) with a purpose to proceed to use their providers absolutely. I feel this is associated to some new European Union Banking laws or one thing

So I went and tried it. I introduced my personal knowledge, and them they took me to the Onfido verification web page. And so, the weird things began to occur. First it stated it wasn´t detecting my face on the passport. Then at the 3rd attempt I might ship the passport photograph though it stored saying the identical thing.

Then once I was taken to the video verification. However earlier than I used to be even capable of document the software program pulled me out and then a message saying "Verification failed, attempt once more" confirmed up. After that I tried again for nearly 15 to 20 occasions. I already tried rebooting my telephone, I've the newest model of binance app, google play providers, tried uninstalling and re installing binance app, cleansing cache, all knowledge.
I attempted it in three totally different units. A Redmi Notice 10 5g (My own telephone), a redmi 6 and a Samsung Galaxy A50.

Has anyone skilled this type of situation? I might recognize some advice.

Thanks.