It appears that many of you are not aware that your deposit may be delayed

I posted about Binance not crediting my deposit assuming everyone knew that this happens from time to time.

Many of you seemed to not know what I was talking about. Some of you even tried to explain how it worked.

So I wanted to set the record straight so you are all aware and do not end up believing that as long as you do everything right, your deposit will be credited on Binance in a timely fashion.

It's entirely possible to do everything right and still Binance will not credit you. You have to submit a request for them to manually look for it. They say it will take 3 days and another 5-7 days for them to transfer the funds.

They won't give you a straight answer as to why this is happening. Here are some quotes from customer service.

"normally the recovery is a bit complicated so it can not be rushed since we will attempt to recover your funds."

Recover? Who the hell lost them to begin with? The blockchain says the coin deposit received all necessary confirmations. The deposit should be seen in my account. Anyway, I asked them if there was anything they could do to speed up the process. They replied:

"we are sorry but its like your funds are lost so it will take sometime for binance to find it"

"The team has already been informed about your application but please kindly wait as it can take still some days."

"currenltly your application is being review by the audit team. usually it will take up to 3 days for the to approve and credit the asset into your account."

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I asked them why this happened if I did nothing wrong. They replied:

" usually it may take some time upon the transaction to be credited due to high volume of authentication need to be confirmed by the system. and it may be also due to congested network. but we checked the address is correct and we will process the funds into your account as soon as possible."

So I asked if I should deposit the remaining SOL into another exchange since they are so backed up. They replied:

" you can deposit into binance but some times there are delayed due to high volume of transaction being authenticated by the system. your coins are not lost. it just been delayed due to network issue

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Really? Because someone literally told me it's like my "funds are lost."

But fine, since there is a delay, and I still haven't received SOL I sent yesterday, then it's reasonable to assume that I wouldn't receive any sent right now, right? Why would I get the deposit sent right now before the deposit sent yesterday? They replied:

"Yesterday high volume of SOL deposit via SOL network come to Binance, lead to a congestion. Now it is fine."

If it's fine now then where the hell is my deposit from yesterday? How does congestion lead to deposit being lost? And isn't SOL supposed to be superfast and shit? Isn't that it's thing? But I digress.

Moral of the story is do not assume you will get your deposit just because you did everything right. It sucks to see your planned investment keep going up while Binance holds your funds for god knows what reason.