Reverify Binance account trouble

Think twice before you start this process! I started it and immediately you can’t trade anymore during the process which can take 4 days. Then I made a mistake by mixing up my account and my wife’s. We had to make a candid camera look a like video in which we both had to hold our id and state a line at the same time……. After that I got the message it’s going to another department to verify and takes up to 24/.48 hours. It’s so stupid and not friendly to customers, if you don’t verify you can keep on trading, as soon as you start the verify process you can’t trade anymore. Why????? This will cost Binance customers…….