Revolut is Holding My USDC Deposit Hostage!

Hey everyone,

I’m facing a frustrating issue with Revolut and I’m hoping someone here might have experienced something similar or has some advice on how to handle this.

I made a USDC deposit using the Polygon network a few hours ago, but the funds are nowhere to be found in my Revolut account. I followed all the instructions, used the correct wallet address, and verified the transaction on the blockchain. The transaction went through successfully, but my funds still haven’t shown up in the app.

After contacting their support, I was told that the issue was because of the network I used (Polygon) and that the funds are essentially "stuck." However, the app clearly says that Revolut supports Polygon, and the funds should have been received.

Here's where it gets even more frustrating: the support agent later explained that the funds were sent via USDC.e and claimed that they don't support that token for deposits. But here’s the thing: Revolut claims it supports Polygon, and the funds were sent on the Polygon Network, to a Polygon Wallet in their possession. AKA: the money is there, and they can access it whenever they want to fix this.

Now, Revolut is saying they're working on fixing the issue, but there’s no clear timeline, and they're not offering any guarantees. I’m left in the dark with my funds essentially locked in a wallet that Revolut has control over. They’re holding my money, and it seems like it's taking forever to resolve.

Has anyone else dealt with something like this? How did you get your funds back, and did Revolut actually follow through with a fix? I’m seriously considering escalating this further, but I’d love to hear if anyone has advice on what steps I can take next.

Thanks in advance for any help!