I'm beyond irritated at this point. They say they have to keep sending you account statements right? But not if there's a $0 balance AND the account isn't active (I deactivated it months ago!). So it's like wth Robinhood? Leave me alone! I wish I could just delete the account.
The only way I could find to actually contact them was through [email protected], and they replied by saying they'd get me in contact with the 'correct team'. Later I get an email from [email protected], giving me absolutely useless info, just giving me the basic 'how to contact support' (nothing actually useful at all, just the shit generic support that obviously didn't help me one iota in the first place). Also, it informed me that I couldn't reply to that email. eye roll
It gets even more rich: when I emailed back [email protected] to inform them I was given useless info, got an auto reply sent back saying my case was already marked as closed. Ok I'm officially pissed wtf. Anyone else have this issue? What am I supposed to do to ACTUALLY deactivate my account, because now I don't even trust it's fully deactivated because why the hell are they sending a $0 balance deactivated account statements?? I regret ever giving them my info.
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