After missing out on concerts for 2 years due to COVID-restrictions. I was recently reminded again why Ticketmaster is one of the most hated company in the world. I wish them a quick bankruptcy. I bought tickets for a concert and the tickets fees were more than 75% of the original ticket price. Which is absurd.
The internet is full of people complaining about Ticketmaster and their fees. For instance this hilariours woman:
Why are Badbunny tickets so expensive? Y’all making me want to sell pictures of my husbands feet on only fans – frustrated Ticketmaster customer
https://www.tiktok.com/@_j_e_n_n_/video/6950782961763601670?is_copy_url=1&is_from_webapp=v1
In the “Last Week Tonight” show, John Oliver explained the shady behavior of Ticketmaster in an entertaining way, including clips of frustrated Ticketmaster customers (like the one above).
A short recap:
- Average prices of tickets have more than tripled, since the 1990s (even before tickets hit the resale market)
- Ticket fees are determined in collaboration with Ticketmaster’s clients (Venues, Promoters, sometimes the artists)
- These other parties that share in the tickets fees are mostly owned by… Ticketmaster
- Ticketmaster facilitates professional scalpers and multiple account use
- In some cases less than 8% of all tickets for shows of major artists gets sold directly to the public. Where do the rest of the tickets go? To professional ticket scalpers
- Professional scalpers represent the overwhelming majority of sellers on secondary market places
- Scalpers mark-up the price on average with 49%, but sometimes even hike up the price more than 10x
- Secondary markets charge exorbitant fees
The result of this is that the ticketing industry is very inefficient. Parties that do not create any value for fans and artists receive a big cut of the revenue
https://www.youtube.com/watch?v=-_Y7uqqEFnY
How can blockchain technology improve the ticketing industry?
- Blockchains are transparent and immutable. Scammy practices such as direct selling on secondary markets or selling huge amounts of tickets to professional scalpers will be visible to fans
- Smart contracts can be programmed with a maximum resale price or maximum mark-up from the original price
- Blockchain cut out the middle men allowing artist to sell more directly to fans
- Tickets can include a royalty fee for artists, when tickets are sold resold (similar to royalty fees on NFT art).
- NFT tickets become tradeable digital collectibles, allowing artists to interact with their fans even after the event
R.I.P. Ticketsmaster. I hope we will soon be able to buy tickets for our favourite artists without ridiculous ticket fees.
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