Hi all,
I will try to keep this short
I have had no luck with Swipe support, I created a ticket in late march after waiting since mid-january for three refunds amounting to ~β¬6000. After providing information regarding the transfer of money from the payment processor to swipes bank account in early april, the issue was "escalated" to the technical team at Swipe. I have tried contacting support multiple times on different platforms, but get the same nonsense, its been "escalated".
I am starting to suspect that Swipe are not acting in good faith, and I would like to warn potential card owners that making large purchases might not be safe if you are not sure you will go through with it and keep the goods.
Feel free to msg me privately for more information.
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