Why can't I get verified!?

I have been making an attempt for a yr. I've the same handle similar e-mail handle similar every thing for years now and nothing has changed. The same info I'm giving to binance is identical info I've given to the federal government and it's the identical info that's true to me. I am beyond annoyed. I've written to them numerous occasions and I simply did so once more at this time but I don't ever really get any actual help about this problem. How can I get assist with this? My different crypto platforms and wallets and that is the one that basically is simply holding me again and gained't let me verify.