Hi, I made a Binance.com account a few days ago. I after I sent all the personal informations to verify my identity, binance told me that the home address I inserted was different from the one that was provided. I tried various address formats to be sure I was writing it wright but I kept getting the same error. Today I'm trying to access the website, but as soon as I enter with 2fa auth, I get redirected to this page: I would like to change the document I sent for my identity verification, since I think that from the one I sent they can't read correctly my home address. But the problem is that I can't even access to my dashboard since I instantly get redirected to this error page over and over. I tried cleaning my cache and cookies but nothing changed, I tried from the mobile app but I get the same error. Google also didnt show my any result similiar to what is happening to me. Does anyone have an idea of what I should do to solve this problem ? I didn't have any money on my account so if it would be necessary to delete it and creating a new one it would not be a problem (but because of this error I can't even reach the page to delete the account before getting redirected). Thanks everyone for the patience and the help [link] [comments] |
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