| Hey Help Staff, It has now been greater than 30 hours and I nonetheless have not acquired any cost in my bank account. While creating this P2P order, I had clearly chosen IMPS because the cost technique, however the buyer sent the cost via a totally totally different technique with out even asking or informing me beforehand. On my aspect, I've absolutely cooperated and already submitted adequate proof, including screenshots and financial institution transaction historical past displaying that no funds have been acquired. Despite offering all this proof, no applicable motion seems to be taken towards the customer. I request the help group to properly verify the customerβs cost utilizing the precise UTR/transaction status immediately with the financial institution earlier than making any determination. Pretend or edited cost screenshots/movies can simply be utilized in P2P disputes, so I request a fair and detailed investigation earlier than releasing my crypto. Please resolve this concern as quickly as attainable and shield sellers from fraudulent cost claims. [link] [comments] |
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