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CHF deposit shown as complete but nowhere in Wallet

Binance

Cryptocoins Exchanges / Binance 112 Views

Hi,

so my gf deposited some CHF fiat into her Binance account and it is also shown as a completed transaction. However nowhere in her account she can access it. She can neither buy crypto directly (says insufficient balance) nor convert it into anything.

Is there anyway to retrieve this or convert it into another currency?

submitted by /u/Romualdo52
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