verify problem , i see Verification Failed after Verification completed

HI

today I decided to verify my Binance account, I verified Basic verify.

then i started Intermediate verify, but the problem begins, every time i see the verified & Verification completed messages but after 1 minute email came from Binance and says :

​

vierd

​

vierd 2

Personal Verification Unsuccessful

We're sorry to inform you that your Personal Verification has been declined for the following reason(s):
" Unable to read your ID. Please upload a new clear, visible photo of the original ID. Please note, over exposure or reflection will also lead to failure. "
Please make the necessary changes and try again.
We apologize for any possible inconvenience.

​

i dont know what should i do