So at the beginning of Dec I needed to buy some crypto on Binance. I was prompted that I have to verify to deposit Fiat which is ok. I attempted four occasions, and it just stored failing. I then by way of stay chat acquired help from degree 1 help, who despatched me a separate URL to go to reset my earlier verification standing from 2021. I then tried again to verify both ID and Handle and it worked. Purchased some cash.
As we speak I log in roughly 20 days later and shock. I'm being requested to finish the ID verification process, and until I do it, I can't deposit Fiat foreign money. I used the chat perform to get help and received handed over from first, second to 3rd (escalation) help, neither being helpful at all....
First degree help sent me a 2 hyperlinks, a 2021 link, after which one other hyperlink dated 2022-03-07 for "Binance Launches Payments Know-how Company, Bifinity".
Each second and escalation didn't mention Bifinity and the hyperlinks above, and just stored saying that they will't disclose why I have to re-verify. I'm pleased to re-verify if they will present me with a link to formal comms around policy/regulatory modifications that occurred in the final month however all they hold saying is "we will't disclose the knowledge you're requesting".
What formal Binance event has occurred within the last month requiring re-verification on Binance that a number of levels of help can't appear clarify?
Am I the one one experiencing this? This has me stumped and scratching my head. I already had hassle with their verification process early Dec. I have even less religion in it now.
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