I made a post some days ago complaining about Kraken and their seeming inability to do something they said they would to assist a user.
That something was the recovery of BTC to the tune of about 40k USD that I lost several year ago in mid 2017.
So today they've made me eat humble pie as they've only gone and recovered it for me and showed me exactly how much they value me as a user.
All I can say to anyone else in my position, be patient, be persistent and remain polite. You'll get there eventually.
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