Need help understanding what happened with a user. They had an old Jaxx wallet they originally setup that had the 12 word phrase. Since Jaxx isn't around they tried Atomic wallet first but atomic only showed $2k worth, so they tried Exodus where all 4.4 btc showed up. Within minutes a transaction happened moving all 4.4btc. View here: 13233r9eWzii7fW2AMyFeY1tgoaA6BSBey - https://www.blockchain.com/explorer/addresses/btc/13233r9eWzii7fW2AMyFeY1tgoaA6BSBey
Going here: https://www.blockchain.com/explorer/addresses/BTC/1KESWbQoSMEC47BqxvkZvx2DCrymDcsVmi
Is this a Jaxx recovery wallet issue or are the funds gone? It was on his iPhone. FBI has been reached out to.
Any help or guidance is appreciated!
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