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Ticket Closed Without Resolution #794188 BUSD Sent by Binance.US to a Random Wallet?!?

Binance

Cryptocoins Exchanges / Binance 219 Views

My ticket (#794188) was closed, but my BUSD was never returned to my Bilaxy account. the last response I have is this one from Galen, but it has an incorrect address listed. I have no idea where he got this address. Please help! I responded to the ticket today when I saw the address listed to find it closed out. What is going on?

"Your information has been sent to our clearance department to process the extraction. Unfortunately, we cannot credit the assets to your Binance.US account because we do not support BEP20 tokens. You will receive your assets back to the wallet address, 0x5Dfc1F36BeE4938b3Dc8EBdb4c34f64C935FC2F9, as soon as possible."

Please admins help me. I can't believe this is still going on after weeks.

submitted by /u/bluetoofew
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